HOME Program Coordinator

JOB DESCRIPTION

JOB TITLE:  Program Coordinator for Household and Outside Maintenance  (HOME)

REPORTS TO:  Director of HOME

FUNCTION:  Coordinate HOME services to support the mission and vision of Senior

Community Services (SCS)

DUTIES & RESPONSIBILITIES: 

  • Serve as primary coordinator for the housekeeping and snow removal service
  • Answer phone inquiries, complete intake for new clients, schedule work requests for clients and follow up on job completion
  • Recruit, hire and monitor performance of staff and contracted workers
  • Develop and maintain strong relationships with field staff and contractors
  • Maintain worker files and timesheets, and prepare payroll documents for independent contractors and employees
  • Schedule and/or assign independent contractors and employees to complete jobs for clients
  • Data entry of client data, job tickets, and jobs completed.  Compile accurate statistical and demographic information for monthly, quarterly, and yearly reports.  Maintain client files
  • Conduct client home visits for housekeeping service
  • Attend meetings as needed
  • Give presentations on the HOME program on occasion
  • Work with volunteers in the office and in the field
  • Other duties as assigned

QUALIFICATIONS:

  • Passion for the mission and vision of SCS
  • Experience working with older adults
  • Three or more years’ experience in program coordination preferred
  • Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community
  • Appointment scheduling skills (between workers and clients)
  • Able to work in a collaborative setting in our  Minnetonka office
  • Self-motivated, able to manage multiple priorities and make decisions
  • Excellent communication skills, enthusiasm for written communication
  • Microsoft Office applications proficiency (Excel, Word and Outlook)
  • Familiarity with elderly waiver process a plus
  • Ability to learn online databases
  • Positive attitude and a team player
  • Strong organizational skills.
  • Ability to be flexible in approach and schedule
  • Ability to be calm and compassionate in working with the elderly and their caregivers both in-person and over the phone
  • Occasional night and weekend work required
  • Must have a valid driver’s license and automobile available, local travel will be required
  • Four year degree in related field strongly preferred
  • Must be able pass reference and background check

SALARY RANGE AND HOURS:

Position is based on 40 hours per week

Salary based on experience, generous benefit package offered

Salary range

$31,200 to $33,280 annually

Please submit resume and cover letter to Jon Burkhow, HOME Program Director,j.burkhow@seniorcommunity.org or fax/mail to:

Household and Outside Maintenance

10201 Wayzata Blvd Suite 335

Minnetonka, MN 55305

952-541-0841 (Fax)