Technology Education, Connection & Help (TECH)

Our TECH team includes paid and volunteer field staff with expertise in helping older adults successfully navigate today’s technology, including help with:

Access to internet service and devices
We can help you find affordable internet service providers and if you need a device (smartphone, tablet, laptop), we can make recommendations based on individual needs.

Connecting a device
We’ll help connect your device to the internet, and adjust settings for basic use, communication, online safety, and security features.

Personalized usage
Once connected, tell us what you’d like to do and we’ll help you personalize your device. We can suggest functions, services, and apps that will be most useful to you, and help you learn how to use them.

Our service area includes Carver, Hennepin, Scott, Sherburne, and Wright Counties, though specific support offerings vary by location (see cities below).

Connect with us!
952-888-5530
tech@seniorcommunity.org
Monday – Friday, 8:30 am – 4:30 pm

Resources for
“do-it-yourselfers”
Visit the technology resource page to find answers to common questions about internet service and devices, security tips to help protect your personal information, and tips for avoiding online fraud and scams. 

1:1 TECH support clinics

This option is best for step-by-step coaching to learn or troubleshoot a specific task or function using your personal device (smartphone, tablet, or laptop). Registration is required.

Brooklyn Park Community Activity Center
Every Wednesday
Online registration preferred
763-493-8333

Buffalo Community Center
1st Tuesday each month
763-682-6063

Chanhassen Senior Center
2nd and 4th Tuesdays each month
952-227-1124

Eden Prairie Senior Center
1st and 3rd Wednesdays each month
Online registration preferred
952-279-8050

Edina Senior Center
Every Friday
Online registration available
952-833-9570

Elk River Senior Activity Center
3rd Friday each month
763-231-6283

Maple Grove Senior Center
1st and 3rd Mondays each month
Online registration preferred
763-494-6500

Minnetonka Senior Center
1st and 3rd Mondays each month
2nd and 4th Wednesdays each month
Online registration preferred
952-939-8393

Monticello Senior Center
Every Tuesday
763-295-2000

Otsego Prairie Center
Call Senior Community Services
763-231-6283

Plymouth Community Center
Every Tuesday beginning May 7
Online registration preferred
763-509-5200

St. Michael –
Crow River Senior Center
2nd and 4th Tuesdays each month
763-497-8900

Shakopee Community Center
Visit site or call for current openings
952-233-9500

Waconia Area Senior Center
1st and 3rd Tuesdays each month
952-856-4474

In-home support

This option is best for getting help with home-based services like desktop computers, smart TVs and streaming devices, or troubleshooting home internet service. To request in-home support, you must reside in one of the cities listed below and submit a HOME program application* by completing the online form or downloading application materials to return by mail.

*Current HOME program participants do not need to submit a new application. Please call or email to request an appointment.

Albertville
Becker
Big Lake
Bloomington
Brooklyn Center
Brooklyn Park
Buffalo
Champlin
Crystal

Deephaven
Eden Prairie
Edina
Elk River
Excelsior
Golden Valley
Greenwood
Hanover
Hopkins

Long Lake
Maple Grove
Medicine Lake
Minneapolis
Minnetonka
Minnetonka Beach
Monticello
Mound
New Hope

Orono
Osseo
Otsego
Plymouth
Richfield
Robbinsdale
Rockford
Rogers

Shorewood
Spring Park
St. Louis Park
St. Michael
Tonka Bay
Wayzata
Woodland
Zimmerman

Our digital handypersons are fully vetted, and have experience with common technology issues and settings for phones, tablets, laptops, desktop computers, TVs, and more. By using these services, you agree that Senior Community Services is not liable for any data loss or other issues that may arise from supporting you and your electronic devices. We reserve the right to refuse service if the issue is too complex, and offer no warranties for these services.

Learn more about SCS programs and services

If we’re unable to solve a problem or it requires service we don’t provide, we’ll do our best to suggest next steps to take. We do NOT provide help with:

    • Devices owned by a company
    • Business related software or hardware
    • Tax preparation, personal accounting, or other financial assistance
    • Replacing or adding cable or ethernet wiring or connections inside walls or other areas difficult to access
    • Failed hardware data recovery
    • Hardware repair (broken screens, failed batteries, inoperable printers, etc.)