Technology Education, Connection & Help (TECH)
Our TECH team includes paid and volunteer field staff with expertise in helping older adults successfully navigate today’s technology, including help with:
Access to internet service and devices
We can help you find affordable internet service providers and if you need a device (smartphone, tablet, laptop), we can make recommendations based on individual needs.
Connecting a device
We’ll help connect your device to the internet, and adjust settings for basic use, communication, online safety, and security features.
Personalized usage
Once connected, tell us what you’d like to do and we’ll help you personalize your device. We can suggest functions, services, and apps that will be most useful to you, and help you learn how to use them.
Our service area includes Carver, Hennepin, Scott, Sherburne, and Wright Counties, though specific support offerings vary by location (see cities below).
Connect with us!
952-888-5530
tech@seniorcommunity.org
Winner of Honorable Mention of the 2024 Mather Institute Promising Practices Award!
Resources for “do-it-yourselfers”
Visit the technology resource page to find answers to common questions about internet service and devices, security tips to help protect your personal information, and tips for avoiding online fraud and scams.
1:1 TECH support clinics
This option is best for step-by-step coaching to learn or troubleshoot a specific task or function using your personal device (smartphone, tablet, or laptop). Registration is required.
Brooklyn Park Community Activity Center
Every Wednesday
Online registration preferred
763-493-8333
Buffalo Community Center
1st Tuesday each month
763-682-6063
Chanhassen Senior Center
2nd and 4th Tuesdays each month
952-227-1124
Eden Prairie Senior Center
1st and 3rd Wednesdays each month
Online registration preferred
952-279-8050
Edina Senior Center
Every Friday
Online registration available
952-833-9570
Edina – Southdale Library
1st and 3rd Thursdays each month
612-543-5900
Elk River Senior Activity Center
Call for an appointment
952-888-5530
Maple Grove Senior Center
1st and 3rd Mondays each month
Online registration preferred
763-494-6500
Minnetonka Senior Center
1st and 3rd Mondays each month
2nd and 4th Wednesdays each month
Online registration preferred
952-939-8393
Monticello Senior Center
Every Tuesday
763-295-2000
Otsego Prairie Center
Call for an appointment
952-888-5530
Plymouth Community Center
Every Tuesday
Online registration preferred
763-509-5200
St. Louis Park – Lenox Community Center
2nd and 4th Thursdays each month
952-928-6444
St. Michael – Crow River Senior Center
2nd and 4th Tuesdays each month
763-497-8900
Shakopee Community Center
Visit website or call for current openings
952-233-9500
Waconia Area Senior Center
1st and 3rd Tuesdays each month
952-856-4474
In-home support
This option is best for getting help with home-based services like desktop computers, smart TVs and streaming devices, or troubleshooting home internet service. To request in-home support, you must reside in one of the cities listed below and submit a HOME program application packet* by completing the online form, downloading materials using a link below, or contacting us to request a packet.
*Current HOME program participants do not need to submit a new application. Please call or email us to request an appointment.
Albertville
Becker
Big Lake
Bloomington
Brooklyn Center
Brooklyn Park
Buffalo
Champlin
Crystal
Deephaven
Delano
Eden Prairie
Edina
Elk River
Excelsior
Golden Valley
Greenwood
Hanover
Hopkins
Long Lake
Maple Grove
Medicine Lake
Minneapolis
Minnetonka
Minnetonka Beach
Monticello
Mound
New Hope
Orono
Osseo
Otsego
Plymouth
Richfield
Robbinsdale
Rockford
Rogers
Shorewood
Spring Park
St. Louis Park
St. Michael
Tonka Bay
Wayzata
Woodland
Zimmerman
Our digital handypersons are fully vetted, and have experience with common technology issues and settings for phones, tablets, laptops, desktop computers, TVs, and more. By using these services, you agree that Senior Community Services is not liable for any data loss or other issues that may arise from supporting you and your electronic devices. We reserve the right to refuse service if the issue is too complex, and offer no warranties for these services.
Learn more about SCS programs and services
- Devices owned by a company
- Business related software or hardware
- Tax preparation, personal accounting, or other financial assistance
- Replacing or adding cable or ethernet wiring or connections inside walls or other areas difficult to access
- Failed hardware data recovery
- Hardware repair (broken screens, failed batteries, inoperable printers, etc.)
