- September 17th
- Heritage Center of Brooklyn Center
- 9:00am - 3:00pm
Check-In & Visit Exhibitors
Opening Remarks
Keynote Panel
AI & Aging: Promise, Risk, and Real-World Impact
Like technological advancements of the past, the growth of artificial intelligence has older adults, caregivers, and aging services professionals wondering, “Where do we fit in?” This panel will explore how AI is currently being used in settings like healthcare and older adults’ daily lives while addressing ethical consideration such as privacy, safety, and trust.
Whether AI has you excited, concerned, or somewhere in between, this panel will provide a balanced, accessible discussion of artificial intelligence: What it can do, where caution is needed, and how it may impact older adults going forward.
Panelists: Bios
Patrick Coughlin, Savi Security
Charlie Sellars, Microsoft
More to be announced
Lunch & Visit Exhibitors
Breakout Session - Round 1
“Your Brain is the Attack Surface” – AI Scams Targeting Aging Adults and Their Caregivers
Presenter: Patrick Coughlin, Savi Security Bio
AI-powered scams don’t succeed because victims aren’t paying attention — they succeed because they’re engineered to hijack the brain’s own wiring. In this talk, cybersecurity expert and author Patrick Coughlin draws on neuroscience and behavioral psychology to show how modern fraud exploits stress hormones, trust reflexes, and emotional shortcuts that affect all of us but create vulnerabilities for aging adults and the people who care for them.
Audiences will leave with a deeper understanding of why these scams work at the biological level, freedom from the shame that keeps families from talking about fraud, and practical, research-based tools to help protect the people they love.
What the Dying Teach the Living: Reclaiming Presence in Dementia and Aging Care
Presenter: Kari Ann Forbush, Amicus Mortis Bio
Professionals working in aging services often enter the world because they care deeply about people, yet the daily demands of healthcare systems can unintentionally distance us from the human moments that make this work meaningful. This session challenges approaches in dementia and aging care that prioritize correction and control, instead exploring how curiosity, emotional attunement, and improvisational communication can transfer difficult caregiving moments into opportunities for connection. Attendees will leave with practical tools that help caregivers reduce stress, build trust, and create more meaningful relationships with the individuals they support.
Transition & Visit Exhibitors
Breakout Session - Round 2
Independence in a Digital Age: Tools Every Older Adult Should Know
Presenter: Shanna Eckberg, NHA, MHA, LALD, Syncara Virtual Home Care Bio
Technology is transforming how older adults remain independent at home. From artificial intelligence and virtual healthcare visits to medication dispensing hubs and remote monitoring tools, today’s innovations are reshaping what support can look like outside of traditional in-person care. This session demystifies the technologies that are most relevant to aging adults and caregivers. Attendees will learn how AI is being used to enhance health monitoring and communication, how virtual home care models extend support between visits, and how tools such as medication management systems, remote check-ins, and patient portals can strengthen safety, coordination, and peace of mind without replacing human connection.
Participants will leave with a clearer understanding of how modern technology can support autonomy, improve care coordination, and expand options for aging in place.
Caregiving, Lighter: Why Caregiving Tech Fails and How to Help Families Choose Better
Presenter: Michelle Wright, JubileeTV Bio
For the millions of families supporting aging parents while managing jobs, kids, and their own lives, the weight of caregiving adds up fast. Technology is supposed to help, but most of it doesn’t, because it adds complexity instead of removing it. This session looks at what’s actually driving caregiver stress, why most caregiving tech fails to deliver on its promise, and what the research shows about the tools that do make a meaningful difference. Attendees will leave with a practical framework for helping the families they serve evaluate and choose technology that actually gets used and actually helps.
